Customer Support

Overview

UPSPL believes in continuous innovation to generate superior quality in the product and services that it delivers to its clients. The endeavor is to understand and adopt newer technologies to suit the ever changing needs of the market.

It is not just the “sale”, UPSPL believes in providing the best possible after sales service which is monitored through Plant uptime, and response time. UPSPL treats its clients as friends and believes in keeping them for life.

Maintenance

UPSPL deputes trained personnel to check and monitor the day to day maintenance activities and takes preventive measures. The typical response time for any service call is not stretched and is taken care of at the earliest. With a constant increase in the client base across the country, and with the able support of its Facility Management team, UPSPL has been taking up Annual Maintenance Contracts on both Labor only basis and comprehensive basis as well.

Delighted Customers

Many of UPSPL's customers have showed their confidence in its Service team to provide after sales support not for the equipment supplied but also for various other soft services in terms of Integrated Facility Management. The after sales service is recognized as a key ingredient of UPSPL's operations and it is firmly believed at UPSPL that delighted customers are the best form of reward.